Our Mandate

The role of this department is to;

1. Initiate the development and implementation of BAC Strategic plans and Performance Contracts in accordance with the College's vision and mission.
2. Monitor the implementation of the College Strategic Plan and annual Corporate and departmental Performance Contracts.
3. Coordinate the development of the College Master plan.
4. Coordinate the implementation of Quality Management Systems (QMS) and other business reengineering processes of the College.
5. Initiate the development and review of corporate strategic objectives and policies to ensure consistency with National plans.
6. Coordinate development and implementation of corporate and departmental plans and budgets.
7. Coordinate risk management and business continuity processes of the College and;
8. Monitor and evaluate College programs and projects.

RELEVANCE TO CLIENTS

The department ensures that the College executes its mandate and achieves its corporate goals and objectives by ensuring that;

• Strategic plans and performance contracts are developed and implemented. This gives the College a strategic direction and ensures prudence in the management of resources in line with good governance practices.
• The College identifies and manages risks to ensure business continuity and minimal disruption to College operations during calamities/incidences.
• Implementation of academic programmes is monitored to ensure that BAC graduates acquire the expected competencies to make them employable and competitive in the labour market.
• Customer feedback is monitored, analyzed and shared with relevant Directors for action to maintain a high level of customer satisfaction.
• The College Performance reports are prepared on a quarterly basis and shared with the relevant Ministries and State Agencies to ensure the College remains accountable for resources allocated by the Government.

SECTIONS UNDER THE DEPARTMENT

a) PERFORMANCE MANAGEMENT SECTION

FUNCTIONS

1. Coordinate preparation and implementation of the College Performance contract.
2. Coordinate the preparation and monitoring of the implementation of divisional and departmental performance contracts.
3. Prepare quarterly College performance reports (PC evaluation, customer feedback, trainer attendance) to monitor the level of implementation of College programs and projects.
4. Coordinate the development of College annual work plans
5. Conduct studies and research on matters relating to college mandate( tracer studies)
6. Conduct impact assessment of College programs and Board decisions. (programme evaluations)

b) CORPORATE STRATEGY DEVELOPMENT & IMPLEMENTATION SECTION

FUNCTIONS

1. Initiate the development of the College's strategic plan
2. Oversee the development and review of the College Master plan.
3. Initiate the development and review of corporate strategic objectives and policies to ensure consistency with national plans.
4. Facilitate planning and prioritization of projects and programs.
5. Coordinate development and implementation of corporate and departmental Plans and budgets
6. Monitor the implementation of the College strategic plan and all Board approved policies.
7. Coordinate resource mobilization strategies for the College (Develop funding proposals).
8. Monitor implementation of strategic collaborations and partnerships.  
9. Coordinate knowledge-sharing initiatives for the College.

c) QUALITY ASSURANCE AND RISK MANAGEMENT SECTION

1. Monitors and reviews strategic, significant operational and enterprise-wide risks;
2. Establish and administer a College-wide business continuity management system;
3. Review risk management and business continuity management incidents as they occur;
4. Establish and administer a College-wide risk register;
5. Implement College-wide risk management and business continuity training.
6. Receive and consider risk management and business continuity reports to inform the Audit Committee of the Board of Directors;
7. Oversee the preparation and implementation of College quality management systems through quality assurance programmes. 
8. Conducts internal quality audits at planned intervals to determine the effectiveness of the quality management system.
9. Initiate review of BAC quality management procedures in line with applicable ISO standards.
10. Conduct QMS training for BAC staff.

ACHIEVEMENTS

The following are notable achievements of the department;

1. Significant continual improvement in Performance Contract rating from 2020 to date.
2. Introduction of Performance contracting among staff to ensure result-based management within the College in response to the broader public sector reforms aimed at improving efficiency and effectiveness in the management of the public service.
3. Establishment of a Risk Management framework for the College through the development of the Risk Management and Business Continuity policy, the development of College risk registers and risk monitoring tools.

INNOVATIONS

1. Automating customer feedback form for ease of receiving customer feedback through various platforms(WhatsApp, email etc.)
2. Currently in the process of automating the Performance Contracting Process for improved efficiency and ease of monitoring the performance of BAC staff.